Frequently asked questions

$350 up to 23 kg (50 lb). Between 23 and 32 kg it's $100 more. A single suitcase can't exceed 32 kg.

It's $12 per pound. Past about 29 pounds a suitcase is cheaper, and we'll tell you so in the quote ourselves.

Phones, tablets, laptops and watches are flat-priced because the risk and paperwork don't depend on weight. That price replaces the weight charge — you don't pay both.

After we weigh your shipment and confirm the exact amount. We don't ask for anything up front to hold your space.

Zelle if you're in the United States, or QR in bolivianos if you're in Bolivia.

It depends on the shipment and the flight date. When you book, we tell you the next departure and when it closes.

It reaches the whole country. We land in Santa Cruz and forward from there by BOA cargo or by bus, at an added cost based on weight and destination.

No. From Bolivia to the United States we buy the items ourselves. It's a rule without exceptions, and we explain why here.

We answer for what you declared in your shipment. That's why we ask for a clear list of what's inside, and why we inspect before dispatch.